Shipping Policy
Thank you for shopping with zapzywear. We’re dedicated to delivering your order efficiently, securely, and with care. Please review our shipping policy below to understand how we handle order processing, delivery timelines, and related matters.
Shipping Partners
We work with trusted shipping providers including USPS, DHL, EMS, and local postal services to ensure timely and safe deliveries.
Processing Time
Orders are processed Monday through Friday during our business hours (9:00 AM – 6:30 PM EST), excluding national postal holidays. The following holidays may affect processing:
- New Year’s Day
- Presidents’ Day
- Memorial Day
- Independence Day
- Labor Day
- Thanksgiving Day
- Christmas Day
Order Cut-off: Orders placed after 5:00 PM EST will be processed on the next business day.
We begin processing your order once your payment is confirmed.
Estimated Delivery Times
Delivery timelines depend on your location and the shipping method selected. Please note, all timelines below are estimates and may be affected by external factors once the package leaves our facility.
Delivery Time = Processing Time + Transit Time
Shipping options available:
| Shipping Method | Processing Time | Transit Time | Cost | Fulfillment Days |
|---|---|---|---|---|
| Standard Delivery | 1–3 business days | 10–20 business days | $4.99 | Monday – Friday |
| Fast Delivery | 1–2 business days | 7–15 business days | $19.99 | Monday – Friday |
Tracking Your Order
Once your order ships, a tracking number will be emailed to you. If you don’t see it in your inbox, please check your spam or junk folder.
It may take 3–7 business days for the carrier to scan and update the tracking status. If tracking is not yet available, it means the parcel is still in processing.
Need help? Contact us at support@zapzywear.com or call +1 (254) 304-1251 if your delivery is delayed.
Customized Orders
For orders involving customization or personalization, please allow extra time for our team to finalize your design. The additional time depends on the complexity of your request.
Shipping Limitations
At this time, we ship only within the continental United States. We do not ship to:
- Alaska
- Hawaii
- Puerto Rico
- Guam
- U.S. Virgin Islands
- APO/FPO addresses
- International destinations
Incorrect Addresses
To avoid delays or lost packages, please double-check your shipping address at checkout. Incorrect or incomplete addresses may result in the following:
- Returned orders may be discarded if undeliverable or unclaimed.
- Reshipping fees will apply for orders returned due to incorrect addresses.
- We are not responsible for lost or misdelivered packages if the shipping address provided was incorrect or if you request redirection after shipment.
Additional Information
- You’ll receive a tracking link when your order ships.
- Delivery times may vary due to weather, customs, or carrier delays.
- For any issues, contact us at support@zapzywear.com or +1 (254) 304-1251 during business hours (Monday – Friday, 9:00 AM – 6:30 PM EST).
We appreciate your trust in zapzywear. If you have any questions about shipping or your order status, we’re here to help!